Shipping & Delivery Policy

1. Shipping Coverage

We provide Pan-India delivery through our network of reliable logistics partners and transport agencies. We serve all major states and districts across India.

2. Processing Time

• Standard Orders: Processed and packed within 24-48 hours of order confirmation.
• Bulk/Wholesale Orders: May require 2-3 additional business days for arrangement and packaging of large volumes.

3. Delivery Timelines

Estimated delivery times from dispatch:

• West Bengal & Neighboring States: 2-4 business days.
• Rest of India: 5-7 business days.
• Remote Locations: May take 7+ days depending on transporter connectivity.

4. Shipping Rates

Shipping charges are calculated based on weight (per kg/quintal) and destination pincode.Free Delivery is available for bulk orders exceeding specific value thresholds, as indicated at checkout.

5. Order Tracking

Once dispatched, we will provide a tracking number/LR number (Lorry Receipt) via email and SMS. You can track your order status on our "Track Order" page or the carrier's website.